Frequently Asked Questions

Can I order without creating an account? Yes. You can order as a guest by entering only your name, phone number, and address. Creating an account is optional and allows you to track your orders. How do I pay? Payment is cash on delivery to the courier, or in the boutique when choosing in-store pickup. There is currently no electronic payment. When will I receive my order? After phone confirmation, your order will arrive within two to seven business days, depending on the governorate. Can I exchange the size? Yes, within three days of receipt in its original condition. Please refer to the Terms and Conditions page. How do I find my size? Call us or visit our boutique in Kirkuk, and we will be delighted to assist you in selecting the perfect fit.